Privacy Policy

This Privacy Policy describes how epropack.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to information that can uniquely identify an individual. See below for details on what we collect and why.

1. Device Information

  • Examples: Web browser version, IP address, time zone, cookie information, viewed pages or products, search terms, interaction data.

  • Purpose: To properly load the Site and optimize its performance through analytics.

  • Source: Automatically collected via cookies, log files, web beacons, tags, or pixels.

  • Shared with: Shopify (our ecommerce platform provider).

2. Order Information

  • Examples: Name, billing & shipping address, payment details, email, phone number.

  • Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/confirmations, prevent fraud, and (when allowed) send marketing communications.

  • Source: Collected directly from you.

  • Shared with: Shopify.

3. Customer Support Information

  • Examples: Name, email address (as needed for support).

  • Purpose: To respond to support inquiries.

  • Source: Collected directly from you.

  • Disclosure: Not sold or used for advertising.

Minors

Our Site is not intended for children under 13. If you believe your child has provided us with personal information, please contact us to request deletion.

 

Behavioral Advertising

We use your Personal Information for targeted advertising and remarketing.

Examples:

  • Google Analytics: Privacy Policy | Opt-Out

  • Ad platforms: We may share browsing behavior and purchase data with platforms like Facebook, Google, or others.

Opt-Out Options: